As independent insurance agents, we’re part of MAIA (Massachusetts Association of Insurance Agents). We frequently recieve updates from them that pertain to the Registry of Motor Vehicles (AKA MassDOT) and I will pass them on to you! This, the latest as the DOT works to improve customer service!
“As part of MassDOT’s focus on customer service, the Registry of Motor Vehicles has expanded service hours at several of its busiest branch locations. The RMV is opening earlier in Lawrence, Worcester, Milford, Brockton and Taunton. These branches now offer license and registration service starting at 8 AM Monday through Friday. The hours for each specific location are:
Lawrence, Worcester, and Brockton branch hours are 8 AM to 5 PM Monday, Tuesday, Wednesday and Friday and 8 AM to 6 PM on Thursday. Road tests are offered between 9 AM to 5 PM. Suspension hearings are offered between 9 AM to 5 PM Monday, Tuesday, Wednesday and Friday and from 10 AM to 5 PM on Thursday in Brockton and Lawrence, and from 9 AM to 5 PM on Thursday in Worcester.
Milford branch hours are 8 AM to 5 PM Monday through Friday. Road tests are offered between 9 AM and 5 PM.
Taunton branch hours are 8:00 AM to 5:00 PM Monday through Friday. Road tests are offered from 9 AM to 5 PM.
The Springfield Branch will offer expanded hours beginning in mid-August, with expanded hours to be introduced in Boston and Watertown in the coming months.
The expanded hours provide an earlier service option to customers, and will reduce wait times throughout the course of the day.”
For more information, please see MassDOT.